Your personal data matters to us. This policy clearly explains how tenx365 collects your information, how it is used, and how it is kept secure.
Six core principles guide how tenx365 protects your data
All your data on tenx365 is protected with 256-bit SSL (Secure Socket Layer) encryption, ensuring bank-level security.
Your personal data is never sold to third parties. We only use limited data to improve our services.
We only collect what is strictly necessary to deliver our services. tenx365 does not gather unnecessary information.
Our data protection measures are regularly audited by independent third-party experts. We use the latest technology to guard against cyber threats.
Payment card and financial data are secured in accordance with PCI DSS (Payment Card Industry Data Security Standard).
You can request to view, correct, or delete your data at any time. You are in control of your information.
Your data is safe with us. Feel free to reach out with any questions.
Tenx365 collects certain information to provide you with the best possible experience. This information falls into two categories: what you provide directly, and what is collected automatically.
| Data Type | Details | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Identity Verification (KYC) |
| Contact Information | Email address, phone number, physical address | Account management |
| Financial information | Payment methods, transaction history | Deposit and withdrawal processing |
| Usage Data | Gaming history, session duration, preferences | Service Improvement |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
Our Commitment to Transparency: tenx365 never collects additional information without your consent. We only gather what is strictly necessary for legal and service-related purposes.
Tenx365 receives your information through several methods. The primary sources are outlined below:
All data collection is compliant with GDPR and applicable local laws. We never collect data through improper or deceptive means.
Tenx365 uses your information only for specific, legitimate purposes. We never use data beyond its intended scope.
Marketing Communications: We only send you promotional emails or messages with your consent. You may withdraw that consent at any time.
Tenx365 never sells your data. However, in specific circumstances, limited information may be shared with trusted third parties:
What we do not do: Your data is never sold, rented, or shared with advertisers, data brokers, or any unauthorized third parties.
All third parties we work with are bound by strict confidentiality agreements and may only use your data for the specific purposes defined.
The tenx365 website and app use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
Types of cookies we use:
Cookie controls: You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.
Tenx365 stores your data on secure servers and employs multiple layers of protection. Our technical security framework includes:
How long we retain your data: Information for active accounts is kept for the duration of the account. After closure, certain data may be retained to meet legal requirements (typically 5–7 years).
As a tenx365 user, you have a number of important rights over your personal data. To exercise any of these rights, please contact our support team.
You can request to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request that your data be deleted under certain circumstances.
You may withdraw your consent to marketing communications at any time.
You may request an export of your data in a standard, portable format.
You may request that data processing be restricted under certain circumstances.
Response Time: We aim to respond to rights-related requests within 30 business days. For complex cases, additional time may be needed, and you will be informed accordingly.
Tenx365 strictly refrains from serving anyone under the age of 18. Collecting or processing data from minors is against our policy.
If we become aware that a minor has created an account, we will immediately:
If you believe your child has created an account without your knowledge, please notify our support team immediately.
Tenx365 may update this Privacy Policy from time to time. Changes may be driven by legal requirements, technological developments, or service improvements.
For significant changes, we will:
Tip: Please check this page regularly. If you do not agree with any updated policy, you have the right to close your account.
For any questions, concerns, or rights-related requests regarding this Privacy Policy, please do not hesitate to contact us.
Log in to the platform and reach us via Live Chat. Support is available 24/7.
We aim to respond within 3 business days. For urgent matters, please contact us via live chat.